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DECODE | S3E5 – Filing a Complaint in a Consumer Redressal Forum


In the last episode of Decode, we saw what Indian citizens’ consumer rights are. We now look at how and where an aggrieved consumer should file a complaint in case of dissatisfaction with a purchased good or service.

To Register your Grievance

For detailed reading, click on the following

Modern life comes with many complications. To help you navigate through the labyrinth of rules in this age and also to make you aware of your rights as a citizen of India, we bring you Season 3 of Decode by Factly. This time, it’s all about life as we know it–noise pollution, women’s rights, fuel consumption, and lots more


About Author

Sai Santosh is an engineer by education and a liberal by conviction. He is a Sudoku junkie and meditates through solving the Rubik’s Cube. He is passionate about public policy and advocates for social justice.