Data: In the last 4 years, more than 30% of grievances registered against e-commerce companies on the National Consumer Helpline were related to Flipkart.
The National Consumer Helpline was launched on 15 March 2005 as part of the ‘Jago…
Browsing: Consumer protection
Data: 9% Increase in The Number of Complaints Received under Ombudsman Schemes in 2021-22
The RBI setup the ‘Integrated Ombudsman Scheme 2021 (RB-IOS)’ in November 2021 to integrate the…
Explainer: What are the new ‘Direct Selling Rules’ about?
The government recently notified the Consumer Protection (Direct Selling) Rules, 2021 to regulate the direct…
DECODE | S3E6 – Rulebook: Movie Theatres and Restaurants in India
Love watching movies and eating outside? Then this episode is for you! Know the basic…
DECODE | S3E5 – Filing a Complaint in a Consumer Redressal Forum
In the last episode of Decode, we saw what Indian citizens’ consumer rights are. We…
DECODE | S3E4 – What are the Consumer Rights in India?
The Consumer Protection Act, 2019 lists consumer rights and makes provision for a system that…
DECODE | S3E3 – What Consumers should Know about LPG Cylinders
LPG cylinders are one of the most important commodities we use. But we often put…
Explainer: What is new about the Consumer Protection Act, 2019?
The Consumer Protection act, 2019 was recently passed by both houses of parliament. How does…
Sale of Carry Bags at Retail Stores – An explainer
There have been multiple cases of big retail stories being fined by the Consumer forums…
