Consumer protection, DECODE, Explainer, Law Explainer, RULES, Videos

DECODE | S3E4 – What are the Consumer Rights in India?


The Consumer Protection Act, 2019 lists consumer rights and makes provision for a system that protects these rights. We go through all of this with examples in this video, and also list the important ways in which this Act differs from its 1986 predecessor.

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Modern life comes with many complications. To help you navigate through the labyrinth of rules in this age and also to make you aware of your rights as a citizen of India, we bring you Season 3 of Decode by Factly. This time, it’s all about life as we know it–noise pollution, women’s rights, fuel consumption, and lots more


About Author

Sai Santosh is an engineer by education and a liberal by conviction. He is a Sudoku junkie and meditates through solving the Rubik’s Cube. He is passionate about public policy and advocates for social justice.