English, Fact Check, Fake News

No, pressing cancel button twice on ATM machine will not secure your transaction


An image has been shared by a Facebook user claiming that RBI has issued an instruction regarding securing an ATM transaction. Other Facebook users are believing it to be true and sharing the post. Let’s try to analyze the claim made in the post.

The archived version of the post can be found here.

Claim: Important message from RBI: “Press ‘cancel’ button twice before inserting the card. If anyone has setup the key pad to steal your PIN code, this will cancel that setup.”

Fact: No such instruction has been given by RBI. Hence the claim made in the post is FALSE.

When searched for ‘RBI ATM Instructions’ on Google, a link to RBI FAQ section on ATMs can be found in the search results.  According to the information provided on that webpage, there is no specific instruction regarding pressing ‘cancel’ button twice to secure an ATM transaction. There is a precaution regarding extra device connected to ATM machines but nothing related to the claim made in the post. Also, when checked for any such instruction on RBI’s Twitter page, no instruction was found.

A similar claim was made last year in India and other countries by many users on Facebook which was debunked by many fact-checkers, like Snopes and Africa Check, across the world.

Finally, RBI did not specify any such instruction for securing an ATM transaction.


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1 Comment

  1. Manmohan Bhola on

    It is very nice that more Authentic information has been provided very swiftly to shed light on the issue in question .