EPFO Claim Rejection Rate at 26% in 2023-24

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TL;DR
EPFO, meant to safeguard retirement savings, is rejecting over 1 in 4 claims, i.e.160 lakh in 2023–24 alone, leaving lakhs without access to their own money. Grievances have surged sixfold since 2012, pointing to growing dysfunction in India’s largest social security system.

Context
The Employees’ Provident Fund Organisation (EPFO) is meant to safeguard the retirement savings of crores of Indian workers. But it has now become a formidable obstacle standing between workers and their financial security. The agency’s rejection patterns expose a deeply troubling reality with a staggering denial rate. These rejections lead to serious concerns about how accessible and accountable the EPFO really is.

Who compiles this data?
The EPFO publishes detailed data on claims and rejections in its annual reports, including zone-wise figures and timelines for settlements.

Where can I download clean & structured data related to EPFO Claims and rejections?
Clean, structured, and ready-to-use datasets related to EPFO claims and rejections can be downloaded from Dataful.

Key Insights

Why does it matter?
India’s provident fund system is meant to support workers during critical times like job changes, health issues, or retirement. But growing delays and rejections have left many without timely access to their own savings, adding stress when they need relief the most. With over 25 crore members relying on it, even a small rejection rate impacts lakhs.

Key numbers