DECODE | S3E5 – Filing a Complaint in a Consumer Redressal Forum

• Sai Santosh Vangala

In the last episode of Decode, we saw what Indian citizens’ consumer rights are. We now look at how and where an aggrieved consumer should file a complaint in case of dissatisfaction with a purchased good or service.

To Register your Grievance

• National Consumer Helpline: 1800-11-4000, 1800-11-14404 or SMS 8130009809 
  
• Addresses of the State Consumer Dispute Redressal Commission: https://bit.ly/2q5Ib9u
  
• Addresses of the District Consumer Forums: https://bit.ly/2NqrwFH
  
• List Of Nodal Public Grievance Officers:https://bit.ly/334PTPN
  
• Grievance Portals of Different Sectors: https://bit.ly/2Wvkqnt
  
• Portal for Grievances Against Misleading Advertisements: https://bit.ly/341S1Yv
  

For detailed reading, click on the following

• The Consumer Protection Act, 2019: https://bit.ly/2Wf1Vn5
• ConfoNet: https://bit.ly/32GZZGh
• List of Interesting cases: https://bit.ly/32IvmQP
• BIS Standards for Consumer Products: https://bit.ly/32JldDF
• National Consumer Disputes Redressal Commission: https://bit.ly/2sjLhXQ
• Centralized Public Grievance Redress And Monitoring System: https://bit.ly/2cKFrEc
• FAQs on GST: https://bit.ly/2Pe6ZGX

Modern life comes with many complications. To help you navigate through the labyrinth of rules in this age and also to make you aware of your rights as a citizen of India, we bring you Season 3 of Decode by Factly. This time, it’s all about life as we know it–noise pollution, women’s rights, fuel consumption, and lots more