[orc]Factly had earlier reported how the Election Commission of India (ECI) refused to be on the ‘RTI Online’ of Government of India. The ECI has now launched its own ‘RTI Online’ for facilitating online RTI applications. What are the features & drawbacks of the new portal?
Factly had earlier reported that the ECI refused to be on the ‘RTI Online’ portal of the Government of India (GoI). Despite repeated reminders, the ECI did not respond to about 2000 applications that were filed on the portal, specifically addressed to the ECI. The Central Information Commission (CIC), in January this year, had directed the ECI to clear all the pending RTI applications filed on the portal. The ECI has now launched its own portal for online RTI applications and has also confirmed that most of the applications that were filed in the past on the GoI’s online portal have also been responded to. What are the features & drawbacks of the ECI’s new portal? Here is a detailed review.
One can login through OTP
There is no separate signup required for the portal. One can login through a mobile OTP and all applications filed with the same number will be grouped under one user.
The application process is also fairly simple. Unlike the RTI Online portal of GoI, one need not choose the department since all the applications are addressed only to the ECI. An applicant has to fill in basic details before proceeding to specifics of the information being sought.
The Application Process
Once the basic details are filled in, the details of the information sought should be typed in the text box available. Currently, there is a limit of 2000 characters for the text. In the FAQs listed on the portal, ECI has said that applicants can upload an attachment in the ‘Supporting Document’ column of the form in case the details of the information sought exceeds 2000 characters. The user guide uploaded on the portal has detailed steps.
The Appeal Process
Once the application is filed, it will available on the dashboard of the applicant. The dashboard will have all the RTI applications filed with the same mobile number and their status like ‘in progress’, ‘replied’ etc.
The Drawbacks
While the online portal is fairly simple to use, it does have some drawbacks.
Update: The ECI has now absorbed the payment gateway fee. We thank our readers for bringing this to our notice.